LMS Training and Technical Support

elearning trainingWhen purchasing an LMS, technical support and training with your purchase should be personal

Most LMS products kick you to videos and a support page to get you started. With iCohere, each of our products includes personalized ramp-up training, a robust users group support portal and affordable premium customer care options. We also offer additional training and technical support should you feel your team needs extra help. And our support staff is entirely based in the USA.

Get started fast with our Concierge ramp-up training — included with every subscription

We’ve made sure iCohere is easy to configure and simple to use. But we want you to think beyond our core features and capabilities and take full advantage of the many options that will make your site uniquely your own. Every client receives personalized training from one or more members of our team. It’s not one-size-fits-all training; it’s training specifically tailored to your needs. And it’s included in your subscription.

Get technical support when you need it from our Help Desk and the global iCohere Users Group (iCUG) site

All our clients and partners have access to the iCohere Users Group, with discussions, resources, and monthly training webinars. The users group also includes a support portal with “how-to” training videos available on-demand and new videos being added frequently.

Count on 24×7 Global WebEx Support

It’s not too often that users have difficultly starting or entering WebEx, but when they do the WebEx team is there. This 24×7 global support comes with every iCohere product subscription.

Get the extra help you need with “How-to” coaching from our consulting team

Our client ramp-up training is comprehensive and tailored to your needs. You can extend your training with our “how-to” coaching support, available for a small monthly fee for as long as you feel you need it. This service is ideal for clients who feel they benefit more from one-on-one consulting for ongoing site design and administration.

And, don’t forget about the Unified Learning Academy

Learn how to maximize technology to build modern, powerful, revenue-generating learning programs for your organization with free training in the Unified Learning Academy.

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Our Products

Online Courses Platform


Self-paced and instructor-led courses, plus blended learning

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platform for online communities


Rich member portal with integrated webinars and messaging

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all-in-one portal

All-in-One Portals

Webinars, courses, member portal and more

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Virtual Conference Software

Virtual Conferences

Hybrid and all-virtual conferences for global meeting experiences

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