LMS Training and Technical Support

elearning trainingWhen purchasing an LMS, technical support and training should be personal

With iCohere, each of our products includes personalized ramp-up training, a robust users group support portal, and affordable premium customer care options. We also offer additional training and technical support should you feel your team needs extra help. And our support staff is entirely based in the USA.

Get started fast with our Concierge ramp-up training — included with every subscription

We want getting started to be easy. We also want you to be able to expand beyond the basics and take full advantage of the many options that will make your site more impactful. Every client receives personalized training from one or more members of our team. It’s not one-size-fits-all training; it’s training specifically tailored to your needs. And it’s included in your subscription.

Get technical support when you need it from our Help Desk and the global iCohere Users Group (iCUG) site

All our clients and partners have access to the iCohere Users Group, with discussions, resources, and training webinars. The users group also includes a support portal with “how-to” training videos available on-demand.

Count on 24×7 Global WebEx Support

It’s not too often that users have difficultly starting or entering WebEx, but when they do they can reach WebEx 24×7.

A 1,000 seat WebEx Training Center room is included with every subscription to iCohere.

Get the extra help you need with “How-to” coaching from our consulting team

Our client ramp-up training is comprehensive and tailored to your needs. You can extend your training with our “how-to” coaching support, available in hourly blocks for as long as you feel you need it. This service is ideal for clients who feel a little extra help would go a long way.

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Our Products

Online Courses Platform

Courses

Self-paced and instructor-led courses, plus blended learning

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platform for online communities

Communities

Rich member portal with integrated webinars and messaging

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all-in-one portal

All-in-One Portals

Webinars, courses, member portal and more

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Virtual Conference Software

Virtual Conferences

Hybrid and all-virtual conferences for global meeting experiences

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