iCohere Technical Support Services

Support and Technical Services

Cisco WebEx Support: iCohere provides “How-To” training and support for WebEx Training Center only. Webinar attendee support and meeting technical support are provided directly by the Cisco WebEx support team. WebEx is provided on an “AS IS” and “AS AVAILABLE” basis to our clients. iCohere has no access to WebEx technical infrastructure. WebEx 24×7 global technical support phone numbers: https://support.webex.com/MyAccountWeb/needsupport.do?userType=ht 

SCORM Package Support: iCohere provides SCORM support through the third-party SCORM.com Cloud Engine. Occasionally, SCORM packages will require some technical support and that support can only be provided by SCORM.com Technical Support at Support@SCORM.com. Please note that iCohere does not provide technical support for Articulate, Captivate or other presentation packages.