Cloud Hosted — Our most popular licensing model
Most clients choose our Cloud model, in which iCohere is hosted and managed by us. We offer annual cloud subscription pricing at commercial, nonprofit and government rates.
Our Nonprofit pricing begins at 50 enabled users – just $7,350 per year for the entire iCohere system. Our annual subscriptions include all these iCohere modules. iCohere offers a 6% discount for two-yearsubscriptions paid upfront.
Our annual Cloud hosted subscription fee covers:
- iCohere platform software
- Secure hosting and high-bandwidth networking services
- Data backup
- Major and minor version upgrades
- Personalized training and initial site configuration
- Technical support
- Maintenance
We take responsibility for providing and managing the infrastructure hardware, web and database server software, server Internet connectivity, bandwidth, backups and server maintenance.
Our experienced webmasters and database administrators handle all application monitoring, troubleshooting and maintenance, including:
- Email and server antivirus protection
- Continuous database transaction logs
- Secure sockets (HTTPS) connectivity option
For added security, our database server is secured over a private network and is not directly accessible to the Internet.
Our servers are hosted and managed by PEER 1 Hosting, which provides:
- 24x7 monitoring by technically certified network and security teams
- Redundant Cisco network
- Connections to multiple backbones with distributed fiber access points
- Generator power backup and redundant N+1 HVAC
- Firewall protection, Cisco and Arbor intrusion monitoring
- Daily full backups and weekly offsite backups
We also offer a traditional license model, for larger clients or those needing a customized installation. In this case, the client purchases a one-time license for a given number of enabled users and then installs the iCohere system software on their own IT infrastructure. This type of license includes first year maintenance (upgrades and support). Beyond the first year, we offer annual maintenance at 15% of the original license price – we do NOT increase the annual maintenance charge over time.
