Most of our clients choose the SaaS model, in which your iCohere software is hosted and managed by us. iCohere SaaS licenses start at just $5,500/year for a full-featured, hosted site, that includes a Meeting Room with streaming video and VOIP capability.
Our annual SaaS subscription fee covers:
- iCohere platform software
- Secure hosting and high-bandwidth networking services
- Data backup
- Major and minor version upgrades
- Personalized training and initial site configuration
- Technical support
- Maintenance
We take responsibility for providing and managing the infrastructure hardware, web and database server software, server Internet connectivity, bandwidth, backups and server maintenance.
Our experienced webmasters and database administrators handle all application monitoring, troubleshooting and maintenance, including:
- Email and server antivirus protection
- Continuous database transaction logs
- Secure sockets (HTTPS) connectivity option
For added security, our database server is secured over a private network and is not directly accessible to the Internet.
Our servers are hosted and managed by Rackspace® Managed Hosting,
which provides:
- 24x7 monitoring by technically certified network and security teams
- Redundant Cisco network
- Connections to multiple backbones with distributed fiber access points
- Generator power backup and redundant N+1 HVAC
- Firewall protection, Cisco and Arbor intrusion monitoring
- Daily full backups and weekly offsite backups
Our SaaS service includes 5GB of user storage. Additional storage with backup is also available.
