Offshore outsourcing – for application development, customer care call centers, and back end processing –is one of the most strategic (and controversial) options presented by globalization and the spread of the Internet. Offshoring can provide greater resource availability, higher quality, improved time-to-market, and lower costs. But significant challenges exist. How do you balance the issues presented by existing employees and obtaining more flexible resources? How do you know if the foreign company is reputable? What indicators do you look for to ensure that quality won’t suffer?

IT Offshore 2004 is designed for those who are responsible for building and managing outsourcing relationships. Join colleagues and thought leaders from leading organizations to learn the latest in outsourcing strategies and practices and discuss today’s hottest topics. Attending this two-day online conference will help you: