April 29 - May 2, 2003
 
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World-class presenters will share their perspectives on key trends and developments in collaborative online communities.
Presenters will address:
     
  Key trends and developments in online collaboration and communities
     
  Case examples that provide illustrations of best practices for creating, building, and using communities to drive organizational goals and results
     
  Models and tools that can be readily applied to community-focused projects
     
  Resources to help identify and select the best technologies and processes for your own communities
     
   
 
"I was surprised at how much enthusiasm was generated by the participants in this on-line format, and impressed at both the tools and techniques used to bring us into a community quickly and easily."
  Barbara Densmore,
President, Working Smarter SP Ltd.
 
"The iCohere Collaborative Learning conference changed the way I think about conferences. It was easy, engaging and best of all, collaborative!"
  Greg Davis,
Director, eEngagement
American Express
 
 
 
  Verna Allee, Senior Associate of KonvergeandKnow and President of Verna Allee Associates

Verna Allee, M.A. is an internationally recognized thought leader and author in value networks, knowledge management, intangibles, and new business models. Using principles derived from living systems theory, Verna demonstrates how management thinking and practices are evolving to support increasing levels of complexity and network dynamics. As President and Founder of Verna Allee Associates, she consults with a wide variety of organizations from global corporations and entrepreneurial startups to government agencies. In addition her work is expanding to support local and international cross-organizational networks.

Verna is a frequent keynote presenter at conferences nationally and abroad and is a Fellow of the World Business Academy. She acts as advisor for special projects in intellectual capital and the knowledge economy with Stanford University, the Brookings Institution, European multi-organizational task forces, and Digital4Sight. In July 2001, she was featured in the cover article of KM Magazine as one of the top six movers and shakers in the knowledge management field. Her latest book, The Future of Knowledge: Increasing Prosperity through Value Networks, was released in September 2002. Her first book, The Knowledge Evolution, (1997) is a continuing best seller in the knowledge management field.
     
 
  Jeanne Allert, Principal, Ellipsis Partners

Jeanne brings to Ellipsis Partners the success of various leadership roles in nonprofit and for-profit enterprises with a particular expertise in eLearning, Internet marketing, and strategic planning. Prior to Ellipsis, Jeanne was President/CEO of an Internet company that built online communities for NPOs/associations.

As Director of Program Design for the Caliber Learning Network, her design team was awarded Best Distance Learning Program for Corporate Audiences and the company was recognized as the Most Significant Advance in Distance Learning. She continues to provide counsel on instructional design and presentation skills for web, video and satellite-based education programs. As the Information Systems Director at the American Association of Retired Persons, she led the full range of I.S. services including systems analysis, strategic planning, technology research, technical training, and help desk services. Before AARP, Jeanne designed technical training courseware for the U.S. Intelligence Communities..

Jeanne serves as Adjunct Professor/Guest Lecturer on eMarketing for the Loyola College in Baltimore and George Washington University, and the University of Connecticut on topics in eGovernment. She is an international public speaker and frequent contributor to industry publications. She was named One of the Top 100 Women in Computing by McGraw Hill Publishers and awarded the title of Outstanding Woman of Technology in Washington, D.C.
     
 
  Sara Byars, Communications Manager, National Institutes of Health

Sara Byars is a communications specialist who believes that information is the key to successful projects. Most of the past 10 years have been spent at the National Institutes of Health's on-campus hospital, the Warren Grant Magnuson Clinical Center. Currently she's overseeing communications for the Clinical Research Information System project that will support clinical research at the new NIH hospital now under construction.

She's former deputy chief of the Clinical Center's Office of Communications and joined the NIH Clinical Research Information System project management team last year. She has also held public affairs positions with the Department of Army in Germany and the South Pacific, the Centers for Medicare and Medicaid Services in Baltimore, and the University of Mississippi Medical Center in Jackson, Ms. She's a graduate of Mississippi University for Women.
     
 
  Tony Carr, Multimedia Research Group, University of Cape Town

Tony Carr trained as an economics and business educator at University of Natal, Durban and the Institute of Education of London University before committing to the world of online learning community in 1998 while studying a Postgraduate Diploma in Continuing Education and Training at City University in London. In his work in the Multimedia Education Group, Tony collaborates with Glenda Cox in researching online collaboration and mentors lecturers who use online interaction within their courses at UCT. Tony also works as a freelance consultant and facilitator on elearning and online collaboration projects based in South Africa.
     
 
  Glenda Cox Researcher, Multimedia Research Group University of Cape Town

Glenda Cox studied at the University of Cape Town (UCT) and has a Masters degree in Archaeology. A career change two years ago saw her move into Multimedia Education Group based in the Centre for Higher Education Development at UCT. Her role within the group is one of researcher and also mentor of lecturers and facilitators using online course components introduced by the Multimedia Education Group. Her specific interests lie in analysing online conversations to try and understand how students use online environments.
     
 
  David Coleman, Managing Director Collaborative Strategies LLC

David Coleman, Founder and Managing Director of Collaborative Strategies LLC (CS), has been involved with groupware, collaborative technologies, and knowledge management (KM) since 1990. He is a frequent public speaker, an industry analyst, and author of books and magazine articles on electronic collaboration and knowledge management.

David is the author/editor of Groupware Technologies and Applications (Prentice-Hall, 1995) and Groupware: Collaborative Strategies for Corporate LANs and the Intranet (June, 1997). He is currently working on a new book initially entitled Winning the Collaboration Game: Strategies for Successful Collaboration in a Connected World. Mr. Coleman has written for many publications including Fortune, ComputerWorld, Datamation, Network World, Virtual Workgroups Magazine, DVC, CRN. In 1997-98, he wrote a monthly column on groupware and KM for Computer Reseller News. He has also written chapters in the Knowledge Management Handbook (1999), and a chapter for a book on KM published by IBM in 1998. David is currently the editor of Inside Collaboration, a free monthly newsletter on electronic collaboration.

Collaborative Strategies is an industry analyst and consulting firm offering publications and advisory services in all areas of electronic collaboration and knowledge management. Collaborative Strategies works with both software vendors of these tools and end users of these tools to develop winning sales and marketing strategies (for vendors) and winning adoption strategies for end user organizations. David can be contacted directly at davidc@collaborate.com and you can sign up for Inside Collaboration at www.collaborate.com.
     
 
  Mark Esfehani, Technical Director, SBC California Vendor Operations

Mark Esfehani, Technical Director for SBC California’s Vendor Operations team, provides systems and tools used in support of the telecom company’s Alternate Channels division. Through this division, SBC Communications provides business customers with alternative means of conducting business with the company. These include distributor agreements, outbound business to business telemarketing and account management services. Mark is a 23 year veteran of SBC California and its former company – Pacific Bell Telephone Company. He has previously held positions managing teams which provisioned complex voice and data services, led call center teams during the introduction of the Small Office/Home Office initiatives, worked as a Product Manager during product development for the Information Access marketplace, serviced Small Business accounts as an Account Executive and started with the company during the early 1980s in the Phone Center Stores.

     
 
iCohere.com
  Soren Kaplan, Co-Founder, iCohere

Soren Kaplan is a co-founder of iCohere, a software and consulting organization focused on building collaborative online communities for distributed teams, groups and organizations. Along with the former Dean at John F. Kennedy University, Soren started iCohere to enable people to engage together, online, in more human and purposeful ways. Soren conceived of and produced the Collaborative Learning and Collaborative Communities annual conference series as a way to demonstrate, by example, the theory and practice of building online learning communities.

Prior to co-founding iCohere, Soren held numerous positions at Hewlett-Packard Company where he led an internal consulting group that assisted groups across the company with strategic planning and organizational development. Before joining HP, Soren was a consultant with Cambridge, MA based IdeaScope Associates where he helped cross-functional teams collaborate to achieve new product and service innovations. Soren holds Master's and Ph.D. degrees in Organizational Behavior and has presented at institutions and universities, including the Creative Education Foundation and the Harvard Business School, and has published a number of articles. His most recent article, Building Communities – Strategies for Collaborative Learning, appeared in the American Society of Training and Development’s online journal, Learning Circuits.
     
 
  Jon Lebkowsky, President, Polycot Consulting, L.L.C.

Jon Lebkowsky, President of Polycot Consulting Group, has worked as project manager, analyst, technology director, and online community director, focused primarily on computer-mediated communications and transactions. He had nine years' experience as a Systems Analyst and Project Manager with the Texas Department of Human Services before leaving for the private sector. While working at TDHS, he became involved in early Internet development through side projects, and was cofounder and CEO of one of one of the first virtual corporations, FringeWare, Inc. He performed consulting and contract work for companies such as Electric Minds and HotWired before joining Whole Foods Market in 1997 as a leader in the development of their Internet, intranet, and ecommerce initiatives He was Director of Web Technology for WholePeople.com. A skilled communicator, he has written about technology for publications such as Wired Magazine, Mondo 2000, 21C, Whole Earth Review, Fringe Ware Review, and the Austin Chronicle.
     
 
  Richard McDermott, President, McDermott Consulting

Richard has been designing knowledge-intensive organizations for nearly two decades, working with engineering, professional service, sales, and manufacturing. He was recently the subject matter expert for a national study on how to create a culture that encourages knowledge sharing and is currently subject matter expert for a similar study of communities of practice.

Prior to starting McDermott & Co., Richard worked in the Corporate Education department at Polaroid Corporation, where he designed career development programs for technical professionals and experienced first-hand the dilemmas of being a knowledge worker. He was a Research Assistant at the Harvard Business School and a faculty member at Lesley College, teaching management, organizational behavior, and organizational change.
     
 
  Christine Perey , President, PEREY Research and Consulting

President of PEREY Research and Consulting and an independent consultant since 1991, Christine Perey builds, joins and leads professional teams driving new business development, performing and applying market and technology research. She specializes in the development of businesses targeting multimedia networks for corporate video on demand streaming, broadcasting, videoconferencing and visual collaboration services.

Christine works with leading computer and network component and systems vendors, network services providers, and value added resellers. Clients have included Microsoft, Cisco, Intel, Hewlett Packard, Polycom, VTEL, VCON, FVC, Avaya, Sprint, MCI and many other established as well as emerging companies. In addition to consulting, Christine collaborates with analysts and works independently to prepare quantitative and qualitative analyses, and publishes results. Past reports published by PEREY Research & Consulting, Inc. include studies on Networked Multimedia applications, ROI analyses, specific vertical market trends and practical guides to deploying specific technology suites, such as videoconferencing over IP and streaming media in enterprise networks. Christine Perey is a widely-read freelance writer. In the past ten years her features on networked multimedia technologies and their usage have appeared in computing-, telecommunications- and information-oriented magazines. She is most frequently published in Network World magazine where she is also a member of the Network World Testing Alliance.
     
 
 
replayhq.com
  Phil Smith, CEO, Replay Rich Media

As CEO of Replay Rich Media, Phil manages sales and operations for the company. Phil is an experienced business professional and dedicated community leader who possesses over 15 years of manufacturing, start-up, and operations management experience. Prior to founding Replay Rich Media, Inc. in 1999, Phil founded, managed and orchestrated the successful sale of two technology/manufacturing companies during the 1990’s. Phil was a founding member of the annual Children's Hospital Race of Champions (CHROC). In its first four years, the CHROC raised approximately $350,000 for the oncology unit at The Children's Hospital in Denver. Phil graduated Summa Cum Laude from Regis University in Denver with a BS in Business Administration.
     
 
  Jonathan B. Spira, CEO and Chief Analyst Basex

Jonathan B. Spira, CEO and Chief Analyst, founded Basex in 1983. He is recognized as one of the technology industry's leading thinkers and pundits, having pioneered the field of Collaborative Business Knowledge, which is the intersection of content management, portals, knowledge management, and collaboration. Mr. Spira, who directs all Basex research and analytic activities, is a founding board member of the Association of Internet Professionals whose columns are syndicated widely. A recognized expert in Collaborative Business Knowledge and related market segments, Mr. Spira makes frequent appearances speaking on the future of technology and has authored hundreds of papers on technology issues. He is the co-author of The History of Photography (published by Aperture), which was named a best book of the year by the New York Times, and a graduate of the University of Pennsylvania. He conducted graduate-level research at the Ludwig-Maximilians Universität (Munich).
     
 
www.softwareproductmarketing.com
  Cynthia Typaldos, Founder and President of the Software Product Marketing (SPM) eGroup,
Founder and former CEO of RealCommunities,
Co-Founder and former COO of GolfWeb


Typaldos is a two-time entrepreneur with 25 years of experience in software and networking. She was previously founder and CEO of RealCommunities, an enterprise software platform for collaboration (a.k.a. social networking) applications (acquired by Mongoose Technology in 2001), founder and COO of GolfWeb, one of the first dot.coms (acquired by CBS Sportsline in 1998), Director of Software Product Marketing at Sun Microsystems, Group Manager of Product Marketing at Data General, and Senior Systems Software Engineer at Bank of America.

She is widely recognized as an expert on web collaboration, online communities, and social networking software, and has been featured in The New York Times, Fast Company Magazine, WirtshaftesWoche Heute, several books on customer communities, and quoted in the Wall Street Journal and other publications. Her 12 Principles of Civilization have defined the required functionality for successful social networking software and online communities.

Typaldos created and taught various courses including Software Product Marketing and Web Communities for UC Berkeley Extension for seven years in the mid to late ‘90s. She earned an undergraduate science degree and did graduate course work in computer science at UC Berkeley and was awarded an MBA from MIT.
     
 
  James Wolff, MD, MPH, MAT, Senior Fellow, MSH, Electronic Products Group

James Wolff is a Senior Fellow at Management Sciences for Health, a non-profit international public health management consulting company and an attending physician in the Department of Emergency Medicine at Emerson Hospital in Concord, Massachusetts. For over twenty years he has been both practicing emergency medicine and assisting public and private sector health organizations in countries throughout the world to improve their management. Dr. Wolff is an adjunct associate professor of International Health at Boston University School of Medicine and has been a consultant with USAID, the World Health Organization (WHO), the World Bank, and a number of private organizations. He received a B.A. from Harvard College, a B.M.S. from Dartmouth Medical School, a M.D. from Columbia University College of Physicians and Surgeons, and a M.A.T. and M.P.H. from Harvard University.
     
 
  David Woolley, President, Thinkofit

David R. Woolley, president of Thinkofit, has been a pioneer in online conferencing for over 25 years. In 1973 he created PLATO Notes, one of the world's first conferencing systems and the direct progenitor of Lotus Notes, DEC Notes, and many others. He has designed conferencing facilities for many applications and has published a number of articles and book chapters on the subject.

As the Executive Director of Twin Cities Free-Net, David spearheaded the building of an online community designed to support the neighborhoods of the Minneapolis - St. Paul metro area. For several years he has served on the board of Minnesota E-Democracy, an internationally renowned organization that uses Internet technology to engage citizens in local political discussions. He is also a veteran in the fields of interactive media and computer-based training, having designed a variety of authoring tools and supervised the development of many CBT applications.
 
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